Technology at Dominican

Information and Technology Services supports student technology use and innovation across the University.

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Reach out to us anytime you need assistance with technology.

Student Services

A few key tools to help you through your educational journey.

Moodle is an online system used by instructors to: make assignments, communicate with students and track progress.

  • Classes appear one week before first class start date and disappear four weeks after semester is over.

Self-Service grants access to: unofficial transcripts, final grades, current schedules, search / register for classes and pay tuition / add money to penguin pass

  • If adding cash onto Penguin pass, use the Value Add machine in the Library.

Getting Help

Need some assistance? Here are a few key pieces of information you may need.

  • Hours: Monday – Friday, 9 a.m. – 6 p.m.
  • Email: helpdesk@dominican.edu
  • Phone: (415) 257-0123
  • ext. 0123 from any campus phone

Recent News and Highlights

ITS and Facilities has partnered to create two new innovative learning spaces in Alemany Library. These remodeled classrooms provide increased WiFi, rearrangeable furniture, Apple TVs, charging stations and more. The spaces support active learning, and are in use this fall for the Computer Science Minor courses and others.

Not only will Okta provide secure Single Sign-On (SSO), but it will also power a one-stop location to access all your Dominican online services from a single dashboard. As more Dominican services move to the cloud, Okta will connect you to them all. Stay tuned throughout 2020 for more Okta features.

Dominican Okta Account Sign-On

Did you know that all Dominican students and employees can browse and purchase Apple products through our education-discounted online store? Take advantage of lower prices and education specials from Apple at Apple on Campus.

New in Alemany Library: print over WiFi from your laptop or mobile device.

We are currently surveying all students and employees for feedback as well as auditing the service levels of WiFi across campus. We will be expanding WiFi service throughout the 2019/2020 academic year, focusing on those areas that are in highest demand. Many Dominican WiFi users are bringing multiple devices with them to campus, and our needs for expanded service area coverage continue to grow.

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Penguin Pass

The Penguin Pass allows students, faculty and staff to utilize the many Dominican provided technology resources as well as to communicate with the University.

Penguin Pass
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Hardware and Software

Learn more about some of our recommendations on what to purchase and some additional tech discounts.

Hardware and Software

By the Numbers

5k+ Wifi devices, 3k+ users supported, 400+ wired phones, 200+ switches, 100+ printers, 65+ Apps, 65+ smart classrooms, 6+ computer labs, & 2 data centers are just a few things we maintain here in the Technology department

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35,000

Metrics Monitored

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2,500

Support Tickers per Year

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200

Servers