Tech at Dominican

Information & Technology Services: supporting technology use and innovation across the university.
Image of ITS Office

 

Information & Technology Services provides a secure network and computing infrastructure for the campus community, cloud and software application services, consulting services and end-user support.

Reach out to us anytime you need assistance with technology.

Email us at [email protected], give us a call at 415-257-0123, or swing by Ralph Minor Hall for in-person support.

Recent News & Highlights

Projects marked with an asterisk (*) below are supported in part through the Student Technology Fee initiative.

New Laptop Labs & Charging Stations*

Picture of Laptop LabFor fall 2019, ITS and Facilities partnered to create two new innovative learning spaces in Alemany Library. These remodelled classrooms provide increased WiFi, rearrangeable furniture, Apple TVs, charging stations and more. The spaces support active learning, and are in use this fall for the Computer Science Minor courses and others.

Okta Single Sign-On*

Not only will Okta provide secure Single Sign-On (SSO), but it will also power a one-stop location to access all your Dominican online services from a single dashboard. As more Dominican services move to the cloud, Okta will connect you to them all. Stay tuned throughout fall 2019 for more Okta features.

Dominican Okta Account Sign-On

Apple on Campus

Did you know that all Dominican students and employees can browse and purchase Apple products through our education-discounted online store? Take advantage of lower prices and education specials from Apple at Apple on Campus.

New: WiFi Printing in Alemany Library*

New in Alemany Library for Fall 2019: print over WiFi from your laptop or mobile device. Learn more about WiFi printing.

WiFi Expansion & Improvements*

We are currently surveying all students and employees for feedback as well as auditing the service levels of WiFi across campus. We will be expanding WiFi service throughout the 2019/2010 academic year, focusing on those areas that are in highest demand. Many Dominican WiFi users are bringing multiple devices with them to campus, and our needs for expanded service area coverage continue to grow.

See the survey results for fall 2019

In Development: Share Laptop/Mobile Displays over WiFi*

New WiFi DisplaysCurrently, over ten of our smart classrooms are equipped with Apple TVs, which allow Apple device users to share their screens to a projector or flat panel display. We now also have a demonstration unit called a Solstice Pod which supports screen casting not only Apple devices, but also Windows laptops and Android devices. We will be expanding the Solstice pods across conference rooms and smart classrooms throughout 2019/2020 and beyond.

In Development: Digital Signage*

The same technology that will power sharing laptop & mobile displays in the classroom will also be used to support digital signage across campus. We hope to deploy digital signage solutions later this year, timed to coincide with the launch of the new university website.

Coming Soon: New Online Support Desk*

ITS is evaluating two potential online support desk systems and will select one finalist to provide an online platform for support services. The new system will let you submit and keep track of tickets online, provide feedback on service, and include searchable FAQ pages, all in one interface.

Data Center Upgrades

Data CenterIn addition to expanding the services available at our co-located data center at Sonic (pictured right), we have also been busy constructing a new data center on the Dominican campus. Our new on-premise facility is nearing completion and uses state-of-the-art and self-contained Mini Computer Racks (MCRs) to house the services that need to be located directly on campus.

Online and Critical Infrastructure Security

Have questions about upcoming cybersecurity training or other security issues? Contact us to learn more.

 

Projects marked with an asterisk (*) above are supported in part through the Student Technology Fee initiative.