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SiteImprove

SiteImprove is a system that monitors our website and checks for broken links and misspellings. If you are a content owner for a section of the website, you can view reports for your section. This page explains how to use SiteImprove to improve the quality of your web content.

Basics

Getting Access to SiteImprove

If you are a web content owner, you should find your name on the web content owners list. If not, contact Information Technology and we can add you to the list. We can also add you to the list of SiteImprove users, and give you access to the system for your content area.

Logging In To SiteImprove

Once I.T. has set you up as a user, you will receive an email prompting you to set a password for your account. Once that is done, you can log in to the SiteImprove system at:

http://my.siteimprove.com
 

Information in Your Email Report

You will begin receiving periodic email reports telling you how many broken links and misspellings you have in your section of the website. If you don't have any, you can disregard the email. But if you do, you'll want to log in to SiteImprove to fix the errors. You can login to SiteImprove by clicking the link "Login to your SiteImprove control panel" or just go to http://my.siteimprove.com.

Note: Make sure you don't mark the report as "spam" and check your spam folder if you are expecting reports but not receiving them in your inbox.

siteimprove-email.png

Viewing Your Dashboard

The dashboard shows you a summary of broken links and misspellings in your area. This gives you both a sense of how many things you need to fix, and also direct links to go and fix them. You can click on either "Priority Pages" to view the most important items to fix, or "View all broken links" or "View all misspellings".

siteimprove-dashboard.png

 

Fixing Things 

Fixing a Broken Link

To fix a broken link, click on "View all broken links". Then click on the magnifying glass icon to view the broken link directly on the page in which it occurs. This will show you the broken link in visual context on the page and the link will be called out with a red unhappy face icon next to it.

siteimprove-link-list.png

siteimprove-link-on-page.png

  1. Now that you know where the broken link is on the page, right-click on the CMS button and select "Open in new window" to edit the page in our Content Management System - Plone. You may need to login to Plone in order to edit if you haven't done so already.

    siteimprove-buttons.png 
     
  2. Find and fix the broken link in Plone.
  3. Finally, in the SiteImprove site, click on the "Recheck Page" button which is just next to the CMS button and looks like two swirling arrows. This is very important because it will:
    1. Recheck the page so you can verify that your fix solved the problem
    2. Remove the broken link from the SiteImprove dashboard and reports so that you (and anyone else who might work on your section of the site) knows it has been fixed.

You can repeat this process for any other broken links you need to fix.

Note: Don't click on the "ignore" option for a broken link. If you think the system is reporting a broken link that doesn't actually exist, please call I.T. and let us know. We will be able to investigate and determine the reason why the link is showing up as broken.

Fixing a Misspelled Word

The process for fixing misspellings is very similar to fixing a broken link. In fact, you can fix a broken link and a misspelling on the same page at the same time if a page has both errors.

  1. To fix a misspelling, click on the "View all misspellings" link from your dashboard.
  2. Then click on the magnifying glass icon to see the misspelling on an actual page in context. It will be highlighted red if it is a known misspelling, or yellow if it is a potential misspelling.

    siteimprove-spelling.png 
     
  3. Right-click on the CMS button and select "Open in new window" to edit the page in our Content Management System - Plone. You may need to login to Plone in order to edit if you haven't done so already.
  4. Fix the misspelling in Plone.
  5. Finally, in the SiteImprove site, click on the "Recheck Page" button which is just next to the CMS button and looks like two swirling arrows. This is very important because it will:
    1. Recheck the page so you can verify that your fix solved the problem.
    2. Remove the broken link from the SiteImprove dashboard and reports so that you (and anyone else who might work on your section of the site) knows it has been fixed.You can repeat this process for any other broken links you need to fix.

Note: If you know that the word is actually not a misspelling (for example someone's name, or an acronym that we use at Dominican) you can click the option to "Add to dictionary" which will remove that word from the misspellings list.


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