Organizational Behavior and Related Areas
Human Resource Management
Award winning instructor at several universities, including Montana State University and San Jose State University. Previously served as business dean at Montana State University and Dominican University of CA. 15 years of consulting/executive training in change management, leadership and organizational behavior, client service management, and creativity.
Published in numerous journals, including the Journal of Organizational Behavior, Journal of Management Education, International Journal of Service Industry Management, Journal of Leadership Studies, and Journal of Applied Social Psychology.
Most recently, Communication Techniques in Adaptive Selling: A Strategic Account Management Approach. Forthcoming in the Journal of Selling and Major Account Management.